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Zone of Genius, Excellence and LeadershipEstefanía Zárate Angarita, MarCom Manager at Kenes Group Why would you make a great effort to do something that doesn’t come naturally to you – probably not achieving satisfactory results – when there is somebody else out there who’s a genius at it? The “zone of genius” is a concept often used in the field of human resources to highlight that everyone has a unique quality that makes them natural at achieving remarkable outcomes for specific tasks. Understanding and activating the strengths of individuals within a team consolidates leadership that allows for the incorporation of excellence at every level. Being able to identify and put to great use these unique skillsets is a prominent characteristic of transformational leaders, who are known for having the ability to perceive, use, understand, manage, and handle emotions through strong essential, interpersonal skills such as active listening, decision-making, rapport, assertiveness, and empathy. In addition, having a clear strategy that is well communicated to the team brings a strong sense of connection among co-workers, who are then driven by a common goal. Overall, individuals who are seen and valued for their authentic gifts aligned by a north star with other team members and inspired by a leader who seeks to transform, are ingredients for excellence. Nevertheless, there is no perfect recipe. Especially in an everchanging market, being prepared to fail – and okay with it – is key to driving innovation. To create new things is a process of exploration and experimentation that ultimately will bring in new knowledge and know-how regardless of outcomes. And this also is excellence. Louise Gorringe, Director of Association Management at Kenes Group, has vast experience leading teams. In the following short interview, she shared her view: How to understand and activate the strengths of the people you lead? How do you identify them in the first place? Watch, listen and learn about your team. Give them the opportunity to give their input and feedback. Recognise that no one is good at everything, and everyone is good at something and try to harness that strength. Involve the team in activities and projects outside of their role so there is space for their light to shine and you can see beyond their day-today performance. How do you see, give, and incorporate excellence? Be clear about what excellence means for your team and share that vision. Lead from the front, reward efforts and strengths, not just results . Recognise that sometimes people have made enormous efforts, but circumstances might have impacted the results. See and respond to the small things, the everyday impact, and the small improvements and impacts the team is making in their daily role. Take the time to listen to the team sharing their successes no matter how small - it is still progress. How to best direct everyone toward a common goal? Setting a clear vision and expectations. Imparting that responsibility and giving the team the freedom whilst reassuring that support is there should it be needed. Transformational leadership is about inspiring others by example and leading from any seat. To get people enrolled and motivated in teamwork, make sure to give them the opportunity to tap into their zone of genius, to be of service naturally. Meet their expectations at a higher level: not only salary and benefits but emotional satisfaction. Put your heart into your leading and your team will put theirs into their jobs.