Your feedback on the standard of PCH’s new-build homes

PCH strive to offer the best standards possible, whilst still achieving value for money. The Development Team wanted to investigate how PCH residents rated certain elements of a new build home to achieve feedback on value and importance.
To do this we ran a survey, a focus group, and an engagement activity at the 2021 Resident Design Conference, where we asked residents to rank the elements within different budgets and types of property.
In the consultation there seemed to be less considered importance for lighting and multi-media aspects as opposed to flooring, lockable sheds and mixer taps.
Interestingly, different age groups also showed slight variations in preference which may be worth considering re different types of properties.
The feedback was used to enable project managers to make value for money and delivery decisions regarding new build homes in the future. For more information on consultations and feedback reports please visit our website and search ‘consultations’.